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Shipping FAQ
Shipping at a glance
Dispatch: usually within 24–48 hours.
Delivery: around 3 business days within the EU and 5–7 business days outside the EU.
Tracking: sent once the order has been dispatched.
Questions & Answers
How long does delivery take? +
Orders are usually dispatched within 24–48 hours. Delivery typically takes around 3 business days within the EU and 5–7 business days for destinations outside the EU.
Which courier will deliver my order? +
We use trusted international couriers such as DHL, FedEx, or UPS for secure and trackable delivery.
When will I receive my tracking number? +
Tracking details are provided once your order has been dispatched. Please allow a short time for courier updates to appear after shipment.
My tracking says delivered, but I cannot find my package. What should I do? +
Please first check with neighbors, reception, or your building’s delivery area. If you still cannot locate the parcel, contact us and we will gladly assist.
How can I contact support? +
For any shipping or delivery questions, please visit our Contact page.
International orders: for some destinations outside the EU, customs duties or import taxes may apply according to local regulations.
Inspection
TREVURE STANDARD
Quality, Authenticity & Condition Guide
Trevure curates luxury and contemporary fashion accessories through a structured review process. Every product is checked for condition, presentation, category accuracy, packaging and brand consistency before being offered on our marketplace.
01
Verified sourcing
We work with professional suppliers, fashion inventory partners and trusted resale channels.
02
Inspection review
Items are reviewed for materials, stitching, hardware, labels, lenses, soles, closures and visible condition.
03
Original packaging
All products come with their original box and tags, where applicable to the product category.
PRODUCT TIERS
How We Classify Products
New With Tags
Unused products supplied with original brand tags and original packaging.
New Without Tags
Unused products in new condition, supplied with original packaging, but without attached retail tags.
Outlet / Past Season
New products from previous collections, outlet inventory or selected overstock pieces.
Pre-Loved
Previously owned products reviewed and graded according to visible condition.
PRE-LOVED CONDITION GRADES
Condition Scale
A+Excellent / Like New
Minimal to no visible signs of use. The item presents extremely close to new condition.
AVery Good
Light signs of use may be present, but the item remains clean, refined and well preserved.
ABGood
Moderate signs of wear may be visible, such as light marks, small scratches, softened structure or minor hardware wear.
BFair
Visible signs of previous use are present. The item remains functional and wearable but shows clearer cosmetic wear.
CATEGORY REVIEW
What We Check
Bags
Shape, handles, straps, stitching, lining, closures, zippers, logo details, hardware, corners and base condition.
Wallets
Card slots, coin compartments, stitching, folds, closures, edges, lining, logo placement and hardware.
Sunglasses
Frame shape, lenses, hinges, nose pads, temples, logo details, surface marks and overall structure.
Jewellery
Metal finish, clasps, stones, chains, surface marks, plating condition and visible brand details.
Sneakers
Upper material, soles, stitching, inner lining, laces, heel area, logos and overall wear level.
Watches
Case, strap, clasp, dial, crystal, crown, visible surface condition and presentation.
PACKAGING STANDARD
Original Box & Tags
Trevure products are supplied with their original box and tags. Depending on the category, this may include branded packaging, dust bag, sunglasses case, jewellery box, shoe box, watch box, product tag, care card or related brand packaging.
Our Promise
We aim to make every product page clear, accurate and trustworthy. Trevure is built for customers who value curated fashion, secure checkout, responsible sourcing and a cleaner shopping experience.
Size guide
Hermès Kelly 32 Rouge H Togo Retourne Palladium
Sale price
€8.351,00Regular price
Regular price
€8.351,00
Unit price
per
Trevure size guide
Fit, scale and measurements
Use this guide as a category reference for dimensions, fit and scale. Exact measurements may vary by brand, designer, collection and product structure.
All measurements are approximate. Product-specific measurements always take priority over this general guide. Bag dimensions are listed as width × height × depth.
Bags
Mini Bag16–20 × 10–14 × 4–7 cmEvening, essentials onlyPhone, keys, cardholder, lipstick.
Crossbody Bag20–26 × 14–18 × 6–9 cmHands-free daily usePhone, wallet, sunglasses, compact essentials.
Shoulder Bag24–32 × 16–24 × 7–12 cmEveryday stylingDaily essentials with a more elevated shape.
Satchel26–34 × 20–26 × 10–14 cmStructured day-to-evening useWallet, phone, pouch, small tablet in some styles.
Bucket Bag20–28 × 22–30 × 12–18 cmRelaxed everyday carryFlexible storage with more depth.
Tote Bag32–45 × 24–32 × 12–18 cmWork, travel, daily carryLaptop, documents, pouch, bottle.
Backpack24–34 × 30–40 × 10–16 cmHands-free useLarger daily carry, tablet, essentials.
Clutch22–30 × 12–18 × 3–6 cmEvening occasionsPhone, cards, small beauty essentials.
How to measure a bag
Width is measured side to side, height from bottom to top, and depth from front to back. Handle drop and strap drop affect comfort and wearability.
Wallets
Cardholder10–11 × 7–8 × 0.5–2 cmMinimal carryCards and folded cash.
Small Wallet10–12 × 8–10 × 2–4 cmCompact bagsCards, notes, coins.
Zip Around Wallet11–20 × 9–11 × 2–4 cmSecure daily useCards, notes, coins, receipts.
Continental Wallet18–20 × 9–11 × 2–4 cmLarger handbagsFlat notes, cards, receipts, phone in some styles.
Jewellery
Rings
US 515.7 mm diameter49.3 mm circumference
US 616.5 mm diameter51.9 mm circumference
US 717.3 mm diameter54.4 mm circumference
US 818.1 mm diameter57.0 mm circumference
US 918.9 mm diameter59.5 mm circumference
Bracelets
Small16 cmCloser fit
Medium17–18 cmStandard fit
Large19–20 cmRelaxed fit
Necklaces
35–40 cmChokerClose to neck
45 cmStandard necklaceClassic everyday length
50–60 cmLower necklineGood for layering
70 cm +Long necklaceStatement styling
Watches
Small22–28 mmDelicate lookSmaller wrists or jewellery-like styling.
Medium28–36 mmBalanced lookMost everyday fits.
Large36–42 mmBold lookBroader wrists or stronger presence.
Oversized42 mm +Statement lookDominant fashion styling.
Sunglasses
Small FitLens 48–51 mmBridge 15–18 mmBest for narrow face shapes.
Medium FitLens 52–55 mmBridge 17–20 mmBest for most face shapes.
Large FitLens 56–60 mmBridge 18–22 mmBest for broader face shapes or oversized looks.
Temple Length135–150 mmArm lengthThe length extending over the ears.
Sneakers
EU 36US Women 6US Men 4 / UK 3.522.5–23.0 cm
EU 37US Women 6.5US Men 5 / UK 423.0–23.5 cm
EU 38US Women 7.5US Men 6 / UK 523.5–24.0 cm
EU 39US Women 8.5US Men 6.5 / UK 5.524.0–24.5 cm
EU 40US Women 9US Men 7 / UK 624.5–25.0 cm
EU 41US Women 10US Men 8 / UK 725.5–26.0 cm
EU 42US Women 11US Men 9 / UK 826.0–26.5 cm
EU 43US Women —US Men 10 / UK 926.5–27.0 cm
EU 44US Women —US Men 11 / UK 1027.0–27.5 cm
EU 45US Women —US Men 12 / UK 1127.5–28.0 cm
How to measure foot length
Stand on paper, mark from heel to longest toe, and measure the distance in centimeters. If you are between sizes, choose the larger size, especially for structured leather sneakers.
Curated Add-Ons
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01 Aug
Order placed
02 Aug - 03 Aug
Estimated dispatch
05 Aug - 07 Aug
Delivered