Shipping at a glance

Dispatch: usually within 24–48 hours.
Delivery: around 3 business days within the EU and 5–7 business days outside the EU.
Tracking: sent once the order has been dispatched.

Questions & Answers

How long does delivery take? +
Orders are usually dispatched within 24–48 hours. Delivery typically takes around 3 business days within the EU and 5–7 business days for destinations outside the EU.
Which courier will deliver my order? +
We use trusted international couriers such as DHL, FedEx, or UPS for secure and trackable delivery.
When will I receive my tracking number? +
Tracking details are provided once your order has been dispatched. Please allow a short time for courier updates to appear after shipment.
My tracking says delivered, but I cannot find my package. What should I do? +
Please first check with neighbors, reception, or your building’s delivery area. If you still cannot locate the parcel, contact us and we will gladly assist.
How can I contact support? +
For any shipping or delivery questions, please visit our Contact page.
International orders: for some destinations outside the EU, customs duties or import taxes may apply according to local regulations.