Tax included and shipping calculated at checkout
Returns & Exchanges
We want you to shop with confidence. If something is not right, we are here to help make the return process clear and simple.
Return Window
We accept return requests within 14 days of delivery.
Eligibility
To be eligible for a return, items must:
- Be unused and in their original condition
- Include all original tags and packaging
- Match the item that was originally shipped
How to Request a Return
- Contact our support team with your order number and reason for return
- Wait for return approval and instructions
- Send the item back using the return guidance provided
Return Shipping
Return shipping costs are the responsibility of the customer unless the item received is faulty, damaged, or incorrect.
Refunds
Once your return is received and inspected, approved refunds will be issued to your original payment method. Please allow a few business days for processing.
Exchanges
If you would like to exchange an item, please contact us first. Exchanges are subject to availability.
Important Notes
- We recommend reviewing product descriptions carefully before purchasing
- Items that do not meet return conditions may not be accepted
- International orders may be subject to customs duties (non-refundable)
Need assistance?
For any return or exchange inquiries, our support team is here to help.
Email: Hello@trevure.com
Or visit our Contact Page to get in touch.