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Authenticity
Every item sold on Trevure is guaranteed authentic.
Trevure
Authenticity Guarantee
Authenticity Guarantee
Authenticity is the standard.
Every item sold on Trevure is guaranteed authentic. Our products are sourced through established luxury fashion channels, and each product page provides the available product information, condition details and included accessories before you order.
Product details
Each product page shows the available brand, model, material, size and product information.
Condition & included accessories
Condition details, packaging and included accessories are stated on the product page.
Our standard
How we support our authenticity guarantee
Our authenticity guarantee is supported by trusted sourcing, detailed product information and customer support.
Authenticity guaranteed
Every item sold on Trevure is covered by our authenticity guarantee.
Trusted luxury sourcing
Our products are sourced through established luxury fashion supply channels.
Detailed product information
Product pages display the available specifications, measurements, materials, identifiers, condition details and included accessories.
Support when needed
If an item does not match the information shown on its product page, or you have a concern about authenticity, contact us promptly. We will review the order and product information and guide you through the next steps.
Our collections
New With Tags and Preloved Finds
Each product page shows the condition, product details and included accessories relevant to that item.
New designer accessories
These items are new and include their original tags. Branded packaging, dust bags and additional accessories vary by item and are included only when stated on the product page.
- New condition
- Product details and specifications
- Packaging and accessories where listed
Preloved designer accessories
These items have been previously owned and may show signs of use. Review the condition grade, product description and all available images before purchase.
- Condition grade shown on the product page
- Available information about visible wear
- Included accessories listed on the product page
Preloved condition
Condition guide
The condition grade provides a quick overview. For the most complete view of an item, review its description and all available images.
Grade
A
Excellent
Minimal signs of previous use
A well-preserved item with very limited visible wear. Minor storage or handling marks may still be present.
Grade
AB
Very good
Light signs of previous use
Light wear may be visible on corners, handles, hardware or interior surfaces.
Grade
B+
Good
Visible signs of previous use
Visible wear may be present. Review the product description and all available images for details specific to the item.
Customer support
Questions before or after your order?
Contact us with the product link before purchase or your order number after purchase. We will review the product and order information and guide you through the next steps.
To help us review your request, please include:
- 01The product link or order number
- 02A brief description of your question or concern
- 03Relevant photographs, when applicable
Questions & answers
Frequently asked questions
Are all products sold on Trevure authentic?
Yes. Every item sold on Trevure is guaranteed authentic.
Does every item include original packaging?
New With Tags items include their original tags. Boxes, dust bags, authenticity cards and additional accessories may vary by item. The product page states what is included with each purchase.
How should I assess the condition of a preloved item?
Use the condition grade as a general guide, then review the complete product description and all available images before purchase.
What should I do if an item differs from its product page?
Contact Trevure promptly with your order number, a description of the concern and relevant photographs. We will review the order and product information and explain the next steps.